Seller Coupons are a way for Pixelaart sellers to distinguish and reward their favorite buyers by offering them a discount on their order.
These Coupons are exclusive to Seller Plus members. Sellers have a limited number of Coupons each month, so if you received a Seller Coupon from a seller, it means that you are kinda awesome!
Seller Coupons received by e-mail/notifications #
Coupons that are sent by a seller you ordered from in the past are valid for 30 days.
To use a Seller Coupon that you received by e-mail/notification:
- Click on one of the seller’s Services, or go to their Profile Page (you can also click on the e-mail or notification you received).
- On the seller’s Profile Page and the Service itself, you will see a banner explaining the discount.
- Once you place your order, the Payment page will show that the Coupon has been applied, and the price will be updated accordingly.
Note: You can continue to pay or remove the Seller Coupon. If you remove the coupon, Pixelaart will keep it for you for future use. - Once you use your coupon, it will be noted in your Order Details.
Remember: The coupon is valid for a limited time, so don’t wait too long to use it!
Seller Coupons received in a Custom Offer #
Coupons that are sent by a seller as part of a Custom Offer are valid for 24 hours.
The coupon will be automatically applied to the Custom Offer. To make a purchase using a Seller Coupon that was given as part of a Custom Offer, all you need to do is to accept the Offer.
Seller Coupon Terms #
Seller Coupon Terms: All of Pixelaart’s Terms of Service apply. Seller Coupons are offered directly from sellers to buyers, not from Pixelaart. The Seller Coupons are valid only for purchases on Pixelaart from the seller who sent the coupon, for a limited period of time depending on the coupon type. Seller Coupons are limited to one use per buyer, are personal, and non-transferable. Only the buyer who was sent the seller coupon can use it. Seller Coupons cannot be used or combined with any other Pixelaart promotion, such as Pixelaart Credits or Pixelaart Promo Codes. For orders that are composed of one or more Milestones and for Service Subscription or other recurring services, the Seller Coupon only applies to the first payment. If a buyer places an order with a Seller Coupon and then, for any reason, the order is cancelled, the Coupon will be invalid. For Pixelaart Business accounts, only the team member who placed the order gets the Seller Coupon; other team members are not able to use the Coupon. |
FAQs #
1. Does the coupon have an expiration date?
There are two types of coupons:
- Coupons that are sent by a seller you ordered from in the past
These coupons are valid for 30 days. - Coupons that are sent by a seller as part of a Custom Offer
These coupons are valid for 24 hours.
After the time period has passed, the coupon will expire.
2. Is there a minimum order amount for coupons to be used?
The minimum order amount is $15.
3. What can I purchase with my Coupons?
You can purchase any of the seller’s Services and/or Custom Offers using your Coupons.
4. Where can I get coupons from?
Sellers who meet the following conditions can send you a coupon:
- You have worked with the seller within the past 90 days
- You left either a 4 or 5-star rating for the seller
- You don’t have an active coupon from the seller
Sellers can also add a coupon to a Custom Offer. If you receive a Custom Offer with a Coupon, you can use the discount as long as you don’t have another active coupon from the seller.
5. If I use a Coupon on an order and the order is canceled, can I use the Coupon on another order?
No. You can only use a coupon once. If it’s used on an order that is then canceled (for any reason), the coupon will be invalid.
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