Pixelaart has a number of available payment methods.
The different available payment methods are dependent on the type of device being used, your country of residence, and regulatory permissions.
Learn more about updating your payment methods with Save and remove your payment method.
Learn more about how to resolve issues with Payment issues.
For Pixelaart Business customers, learn more with Pixelaart Business: Balance deposits
Available payment methods #
The different payment methods/options you can pay with are listed below.
Note: We currently do not accept crypto as a payment method.
| Payment method | Additional information | Where the payment method is available |
| Apple Pay | If you’re using Pixelaart’s iOS mobile app, you can make purchases using Apple Pay. | This payment method is not available for use in all countries. View the list of countries available here. |
| Boleto | This payment method is available in Brazil, enabling offline cash payment for online services. | Brazil |
| Credit/Debit Card | Make purchases using almost any type of major credit/debit card. | |
| GiroPay | GiroPay is an online banking payment method in Germany that allows users to make payments using direct online transfers from their bank accounts. | Germany |
| Google Pay | If you’re using Pixelaart’s Android mobile app, you can make purchases using Google Pay. | This payment method is not available for use in all countries. View the list of countries available here. |
| iDEAL | iDEAL is an online banking payment method in the Netherlands that allows users to make payments using direct online transfers from their bank account. | Netherlands |
| OXXO | This voucher-based payment method is available in Mexico, enabling offline cash payment for online services. | Mexico |
| PayPal | You can pay with PayPal. You also have the option to connect your PayPal account with your Pixelaart account for a faster check-out. | This payment method is not available for use in all countries. View the list of countries available here. |
| Sofort | Sofort banking is a real-time bank transfer payment method that users based in Austria, Belgium, and Germany can use to transfer funds directly to merchants from their bank accounts. | Austria, Belgium, and Germany |
| Wire Transfer | Electronic payment services for transferring funds by wire are accepted (e.g. SWIFT, the Federal Reserve Wire Network, or the Clearing House Interbank Payments System). | Note: This payment method is only available for Pixelaart Business clients. |
Using your Pixelaart Balance #
If you have funds in your account balance, they will be automatically applied to your next purchase.
If the purchase is for a higher amount than what you have available in your balance, you can use another source of payment to complete the purchase.
On the checkout page, you will see:
- The total amount due
- The amount you have available on your personal balance
- The amount that needs to be paid for with another payment source (PayPal or Credit card)—if the purchase is for more than what’s in your personal balance
Note: If you’re making a purchase as a member of a team account, you won’t be able to use a second payment source. In these cases, if the purchase is larger than the amount in your balance, you may only use one payment source.
FAQs #
1. Why is my preferred payment method not available?
The payment providers you see on the checkout page are those available to you depending on your country of residence. We are limited by the list of countries where our third-party payment providers offer services.
Note: We are constantly adding new payment methods so stay tuned for updates.
2. How do I make a cash deposit to my account?
At this time, we don’t have the option for buyers to load funds into their Pixelaart balance. The reason why some accounts have an available balance is that they have earned revenues, they have refunds from cancelled orders, or funds added by Pixelaart as credits.
3. Will my credit card be removed after a certain period of time?
If your payment method is not being used consistently, our system will remove it. This is an automated process where we will remove the payment method if it isn’t used for over 4 months.
Note: Cash deposits can be made on Pixelaart Business accounts.
If you are still experiencing payment issues, see Payment issues.
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