Turn your skills and talents into a source of income using seller levels. If you promote your Services, ensure that your customers are satisfied, deliver on time, and maintain high-quality services and good ratings, you can achieve a new (and higher) level status.
Your seller level is based on your monthly performance. As mentioned above, your superb service, having a high buyer satisfaction, and constant on-time deliveries will earn you a top-level status on Pixelaart, helping you get more traffic and orders.
New Seller #
This is where everything begins. When you create a Service on Pixelaart, you will be automatically ranked as a New Seller.
To move up to Level One quickly, we encourage you to deliver your best work and service. This is achieved by receiving positive reviews, completing a set amount of orders on time and with no cancellations, and not receiving any account warnings.
As a New Seller, you’ll get to:
- Create up to seven active Services. Active Services includes both your published and unpublished Services.
- Add two Extra services per Service with a maximum of $1000 per Extra
- Note! Studio Services’ Service Extra maximum is $495, Pro Services’ maximum is $2000, and Voice-over Services have a maximum of $500 per Service Extra.
- Create Custom Offers (up to $20,000 each).
- Withdraw your earnings after 14 days.
Level One #
In order to reach Level One status, there are a few requirements you need to meet:
Note: This is an automatic process where we review your performance from the past 60 days.
- You have been an active seller for at least 60 days.
- You have completed, at least, 10 orders (all time).
- You have earned a minimum of $400.
- You have maintained a 4.7-star rating over 60 days.
- Your response rate score is 90% over 60 days.
- Your order completion rate has received a score of 90% over 60 days.
- Your on-time delivery has received a score of 90% over 60 days.
- You have received no warnings over 30 days.
As a Level One Seller, you’ll get to:
- Create up to 15 Active Services. Active Services includes both your published and unpublished Services.
- You may add up to four Service Extras per Service with a maximum of $1000 per Extra
- Note! Studio Services’ Service Extra maximum is $495, Pro Services’ maximum is $2000, and Voice-over Services have a maximum of $500 per Service Extra.
- Create Custom Offers (up to $20,000 each)
- Withdraw your earnings after 14 days.
Level Two #
Level Two status is not easy to achieve, but the rewards are certainly worth the extra effort
In order to reach Level Two status, there are a few requirements you need to meet:
Note: This is an automatic process where we review your performance from the past 60 days.
- You must be an active seller for at least 120 days.
- You must have completed, at least, 50 orders (all time).
- A minimum of $2,000 in earnings is required.
- You must have maintained a 4.7-star rating over 60 days.
- Your response rate has received a score of 90% over 60 days.
- Your order completion rate has received a score of 90% over 60 days.
- Your on-time delivery score has received a score of 90% over 60 days.
- You have received no warnings over 30 days.
As a Level Two Seller, you’ll get to:
- Create up to 20 active Services. Active Services includes both your published and unpublished Services.
- Add up to 5 Service Extras per service with a maximum of $1000 per Extra
- Note! Studio Services’ Service Extra maximum is $495, Pro Services’ maximum is $2000, and Voice-over Services have a maximum of $500 per Service Extra.
- Create and Custom Offers (up to $20,000 each).
- Enjoy priority Customer Support.
- Withdraw your earnings after 14 days.
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Top-Rated Seller #
Important: This is a manual process. If you meet the Top-Rated requirements below, our Editorial team will review your performance from the previous 60 days to confirm your eligibility. After this, the Editorial team will decide if you’re a Top-Rated Seller. Please note, our Editorial team may demote a TRS seller to a Level 2 seller after evaluation, if they no longer meet the quality and performance standards needed to retain the TRS badge. |
Performance is assessed based on internal indicators, which may change from time to time at our sole discretion.
Here are the criteria we use to evaluate a seller’s performance:
1. Make good use of all Service assets:
- Coherent Service and profile descriptions.
- A clear Service title that matches the service being offered.
- Set up a high-quality Service gallery.
- Establish clear and coherent Service requirements.
- Have 3 packages per Service (when relevant).
- Utilize all 5 Service tags.
- Have at least 3 FAQs on all Services.
2. Verify that your profile is professionally presented, i.e., free of spelling errors and grammatically incorrect sentence structures.
3. Have no tip Services.
4. Start Service pricing from above the minimum limit.
5. Ensure your profile presents no duplicated Services or services.
6. Maintain a strong buyer satisfaction rate.
7. Use authentic photos on your profile, and do not misrepresent yourself.
8. Ensure that all feedback and reviews given to your account have been obtained through legitimate sales and from real members of the Pixelaart community.
9. Check that all of your services can be categorized under Pixelaart’s catalog. Providing services that are not a part of our catalog focus may hinder your ability to be promoted to TRS.
10. Using templates for design Services may hinder your promotion to TRS. We always recommend ensuring that your deliveries are original.
11. Receive no warnings over 90 days.
12. Maintain TRS quality performance.
As a Top-Rated Seller, you’ll get to:
- Create up to 30 active services. Active Services includes both your published and unpublished Services.
- Add up to 6 Service Extras per service with a maximum of $1000 per Extra
- Note! Studio Services’ Service Extra maximum is $495, Pro Services’ maximum is $2000, and Voice-over Services have a maximum of $500 per Service Extra.
- Create Custom Offers (up to $20,000 each).
- Enjoy priority Customer Support.
- Withdraw your earnings after 7 days.
The Pixelaart lingo we use: #
“Custom offer” – Tailored offers you can send to buyers with specific requirements.
“Priority support” – We prioritize your inquiries to make sure you get help faster.
“Extras” – Add-ons services that you can add to your Service packages.
“Warnings” – Violations of our Terms of Service could result in a warning.
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