In this article will learn Service management tips and tricks to help you succeed on Pixelaart. Ranging from “hidden” Services to rankings, all your Service management questions are addressed.
No one can see my Service, where is it? #
Double-check and make sure that you have published your Service. If you confirm that you have published it, try searching for your Service by Service title or using keywords from your description.
Why can’t I find my Service in the search? #
In the marketplace, a Service’s position is based on the seller’s performance over a set period. Service positions are not permanent and can rotate daily.
There are many factors to take into consideration, some of which may include:
- Order cancellations
- Delivery rate
- The particular Service’s maximum number of active orders in the queue, as based on your seller level.
- Other Services performing at a higher rate.
If other sellers are ranked higher, they may be consistently getting 5-star feedback, delivering on time, communicating quicker, and so on. t all counts. For this reason, ensure that you provide high-quality and original work, avoid late deliveries and cancellations, are responsive, and always remain professional.
Why was my Service denied? #
If your Service has recently been denied, you will receive an email update explaining why this is the case. Unfortunately, once your Service is denied, it will not be restored. If you are still having issues understanding why we advise that you review our Terms of Service and our Community Standards for more information.
How can I get my Service ranked higher? #
Promoting your services on social media, websites, or blogs is a great way to bring more traffic to your service. The more traffic, the more exposure you will receive in our marketplace. Completing your orders on time and providing exceptional service can also affect your ranking. As long as you are doing well in these areas, your ranking will improve.
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