Table of Contents
At Pixelaart, the service you offer and sell within the marketplace is termed as a “Service.” Your Service is an opportunity to showcase your talent to potential customers, as well as to provide all the information they may need prior to placing an order.
Creating a Service #
When you become a seller on Pixelaart, we recommend that, initially, you create only one Service and focus your time and effort on that one service. To make your Service stand out, follow the guidelines below and see Creating a Service as well as Making the most from your Service image for more helpful tips and tricks. Once your initial Service has generated positive customer feedback and you have had multiple sales, you should consider creating more Services.
Service Guidelines #
|Service Title||Make sure that your Service title is short, clear, and to the point Pixelaart helps you start your title with ”I will…” Complete the sentence with the service you wish to provide Remember: You want your buyers to recognize what service you offer—immediately.|
|Category/Subcategory||Select the most appropriate category and subcategory for the service you offer If you’re not sure, search Pixelaart’s marketplace for similar services to see how other sellers have categorized their services Pixelaart will also recommend a category and subcategory based on the title of your Service|
Note: Pixelaart reserves the right to move your Service to a more relevant category/subcategory if deemed necessary.
|Scope & pricing(Service Packages)||Service packages allow you to offer services at different prices as well as to use different formats. You can create up to 3 packages for different prices: Basic Standard Premium Each Service package should include the different service elements, such as: Service description Delivery time The number of revisions, etc. By adding extras, you can potentially upsell your services.|
|Service description||This is your first opportunity to introduce yourself to potential customers. Be personable, approachable, and describe your service easily—to guide customers towards making a purchase.|
See How to Make Your Pixelaart Profile Stand Out >Guidelines: Be clear about the purpose of your Service, and the specific service you are providing Highlight the value of your service Proofread your Service description prior to publishing and ensure that there are no grammatical errors Service descriptions in English are mandatory but you can use additional languages—as long as all the information is also available in English If you’d like to share an external link in your description, make sure that you only include URLs from Pixelaart’s approved list (below) If you use a URL, which is not on the approved list, your Service may be denied. Repetitive violations may also cause an account to be restricted You can also use URLs that lead to general websites, such as Google.com, or to websites that provide free tools, such as wordcount.com or colorpicker.com Never share your personal contact information If contact or login credentials to external sites are absolutely necessary for your Service service, mention this in your Service requirements Tell your customer your requirements to get started by clearly listing this information in the Service requirements area. Of course, this only applies to you if the service you are providing cannot be completed without specific information from the buyer Important: Ensure that your Service/s is/are in line with our Terms of Service.
|Media||Guidelines: Applicable to all the images, videos, audio, and other content you may use (including your own work samples) Make sure that you have the right to use images for commercial purposes.|
Example: Stock image with the owner’s right permissions granted If you use copyrighted images, you face the possibility of your Service being removed You can add files up to 5GB Never provide any personal contact information in any of your media content In all Design categories, images must be original In all other categories, ensure that you have permission to upload the image
|Images||Guidelines:Be sure to follow our Service image guidelines >Use images that are clear, high resolution (not pixelated), and that have the right dimensions You can upload up to 3 images that describe or are related, to your Service service You can add the Pixelaart watermark to both your delivery’s preview and on completed orders, within your Service portfolio Learn more about making the most from your Service image >|
|Video||Videos showcase your skills and services and/or can be an introduction to you and your services as a seller.|
Guidelines: Make sure your video isn’t longer than 75 seconds
Accepted video file formats: mp4 and AVI
Once you’ve added a video, a thumbnail will be created and showcased in the marketplace—Select the thumbnail from the video you wish to upload.
|Privacy||Never include personal contact information or URLs within your videos.If you are using a sample from your portfolio, it may only include previous clients’ information if they provided explicit permission.|
|Audio||In the Music & Audio category, you’ll need to upload an audio or video sample in order to publish your Service.|
|PDFs can be used to represent reports, data, marketing strategies, website and mobile app designs, case studies, and visual works such as logos and illustrations You can upload up to 2 PDF files to your Service In the Service PDF area, either drag a PDF or click Browse and select the PDF you wish to upload Uploading a PDF is optional See more about adding PDFs to Your Service >|
|Shipping||Some of the services on Pixelaart are delivered physically, such as arts and crafts, collectible items, and so on. If your service includes physical shipping, please be sure to select this option in your Service. If you’re not selling a physical product, you may not request a shipping fee from your buyers and should not select this option in your Service. See”Shipping Physical Deliverables” in our Terms of Service >|
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